After careful thought and consideration, we want to recommend to you West Coast Imaging for any and all of your digital imaging projects. WCI has long been a competitor of ours, and has earned our respect and admiration for the quality of their work and the integrity of their business practices. Rich Seiling, the owner of WCI (with wife Susan), is a fine photographer and an incredibly informed digital imaging expert. Rich and I have spoken at length about the nature of our respective clients, and find ourselves on the same page in terms of providing service and quality. I have visited WCI in Oakhurst, California on a number of occasions and know first hand of the high standards that they adhere to.
WCI provides most of the same services that Calypso has provided to you. Take a look at their web site http://www.westcoastimaging.com/ to get an idea of their technical proficiency and dedication to photographic image making. I strongly suggest that you have us transfer to WCI the files that you currently have archived with Calypso which will assist in a smooth transition and provide the least interruption of services to you. (We, of course, will only do this with your written permission, so send us an e-mail and tell us to do so!).
I think you will find Rich and his staff most approachable and eager to partner with you in your imaging projects. WCI is located near Yosemite, in a spectacularly beautiful part of California, and I am sure they would make you feel welcome if you were to give them a little notice of your arrival.
Best regards, Joe Levine
A few words from Rich:
I want to thank Joe for his trust and endorsement of West Coast Imaging. I'm sorry that the time has come for Calypso to end its amazing 40 year run, but I look forward to the chance to work with all of you to help you achieve your photographic goals.
We understand that working with a lab is about more than just quality...it's about trust and communication. My staff and I will work with each of you to make this transition as easy as possible, and to build the trust and communication you rely on to achieve your printing needs.
So, how do we get started?
To help you transition to West Coast Imaging, we will give you up to $100 in free proofing to help you transfer your files to us. We are also offering a 25% discount on scans for the next month for Calypso customers. I encourage you to call and talk to our staff about your needs so we can work with you to make a smooth transition. We know that you will have orders to print soon and we want to make that as easy as possible for you! We're also planning to add mounting and matting in the near future, and will keep you posted as this new avenue of our business develops.
We look forward to working with you and continuing to provide the high levels of service and quality that have been a hallmark of your relationship with Joe Levine and Calypso. We also wish Joe, Barbara, and everyone at Calypso our very best as they embark on a new chapter of their lives.
Rich Seiling, President
West Coast Imaging
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