Step One: Receiving Your Order
Most orders at West Coast Imaging arrive through the US Mail, Fedex, UPS or another courier. The first thing we do is record your package in our receiving log. This gives us an accurate record of when it arrived.

Step Two: Checking In Your Order
Your order is then checked into our job queue one of our staff members. We check to make sure you supplied all of the information we need to complete your job, including a shipping address, print sizes, paper preference (if you're ordering prints), and payment information. We also send you an email so you know your film arrived safely. Your film is stored in a fire-proof safe until we are ready to load it on our drums.

Step Three: Inspecting the Film
After checking in your order, we thoroughly inspect each original and notate any scratches or other flaws on our scanning paperwork. We inspect your film in a few different ways--viewing it in various angles over the light table; then studying it with jeweler's magnifying glasses.

Step Four: Cleaning the Film and Planning the Drum
We handle all film with rubber gloves, to ensure the film remains clean. All film is cleaned with Pec-12, KAMI film cleaner, and Pec Pads before AND after scanning. Pec Pads are soft and lint free, and Pec 12 is one of the most thorough film cleaners available. The film you receive back from West Coast Imaging is usually cleaner than when we received it from you.

After the film is cleaned, we plan our drum. Since the drum can accommodate artwork up to 18"x22", we can mount many pieces of film on the drum at the same time. Our scanning software lets us make individual decisions on each piece of film.